Future State Architecture: Logical Level

There are levels to future state architecture. The logical level incorporates communication tools. The logical level is evident in more than just a specific area; it is seen over various business functions. The logical level supports strategy and therefore includes information flows to executive leadership, information architect and EA teams. 

 In the logical level of future state architecture the logical information flow the customer is at the center of the diagram. This is important to note because with the customer at the center, you ensure that the along with the information that needs to flow out from the customers the appropriate information comes to the customer as well. Being involved in the EA process embeds the customer in the program and gives them the appropriate amount accountability. 

 Risk management and satisfaction are managed through information flow. Proper updates go across banking, underwriting, credit reporting agency, fraud management, information security, marketing and treasury. 

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Fig. 1- Gartner for IT leaders EA Toolkit

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